Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
ABOUT HYLIVWhat is HyLiv?
HyLiv is the newfound definition of room sharing that offers shared rooms and private rooms benefiting from the comfort of common spaces that are as affluent as in a home.
HyLiv is a re-imagined model of PG environments and an improved model of regular coliving environments, where the shared rooms get luxurious and budget friendly at the same time. Unlike other room-sharing options, HyLiv offers personalised spaces that suit the urban lifestyle of yours.
Becoming a part of HyLiv makes you a part of the like-minded community, as a HyLiver, enjoying everything from safety till comfort. Your weekdays will be filled with comfort, weekends with events and parties, and special days with unbeatable celebrations.
ROOM SPACES @ HYLIVWhat are the types of spaces does HyLiv accommodate?
HyLiv has private and shared rooms that range across 4-sharing, 3-sharing and 2-sharing of spaces. All rooms enjoy maintenance, housekeeping and other services equally.
The accommodation differs across properties ranging from 50 to as much as 300, depending upon the location’s needs. Communities such as HyLiv Pebbles have a capacity of 370, catering to the many, in the prime location of OMR.
Yes, HyLiv offers curated accommodation for men and women. You get to choose which type would be comfortable for you.
Yes, certainly. HyLiv offers fully-serviced private rooms, letting you stay in your comfort zone.
FACILITIES @ HYLIVWhat are the services available within HyLiv?
Within HyLiv boundaries, everything from Housekeeping, Laundry, Maintenance, till Entertainment rooms with TV, Swimming pools and more are available.
Yes, definitely. HyLiv offers a kitchen within the shared space where you could cook just like in a regular kitchen. Swiggy, Dunzo points are also nearby.
Selective HyLiv communities come with the facilities of gym, swimming pool and more, pertaining to the location.
SAFETY @ HYLIVI’m new to the city. Would I be safe at HyLiv?
HyLiv welcomes people from everywhere and ensures you’re not alienated. The CCTV-monitored spaces and safe community setup will ensure security at every step.
LIFE @ HYLIVWhat freedom do I have at HyLiv?
At HyLiv, freedom is everything. You could live like a worry-free millennial in a vibrant community that throws parties for every special happening. Say no to conventional curfews, landlord-issues and more by saying yes to HyLiv.
Yes, there will be events on every expected and unexpected day. All events will happen within the HyLiv community with the best preparations.
SEASE @ HYLIVHow do I find the nearest HyLiv property?
HyLiv has seamless digital platforms that are as easy-to-access as the spaces. You could find your nearest property with at the HyLiv website or the App.
GUEST POLICY @ HYLIVCan my friends or family stay with me at HyLiv?
Yes, certainly. HyLiv allows 3 complimentary Guest Stays per month for private room occupants. Over and above, it shall be charged at Rs.1000/night per guest.
To avoid any inconvenience for fellow community members, residents are advised against having your little companions along. However, certain Communities/Locations may offer pet-friendly rooms. Please contact for further details.
SCHEDULED VISITS @ HYLIVWould I be able to visit the community prior to booking?
Yes, for sure. HyLiv executives help you walk around the community followed by a ‘Scheduled Visit’.
You can schedule a visit to HyLiv Communities at any location, on the Website or at the HyLiv App. Click on 'Schedule a Visit' tab and pick a convenient ‘Date & Time’ to complete the process.
Yes, you could. Log-in to HyLiv website or the App and choose your preferred Locations/Communities followed by your preferred date of visit to confirm.
You can Schedule a Visit anytime between 9.30 AM to 8.00 PM.
BOOKING A BED / ROOM @ HYLIVHow can I make a reservation?
You can make a reservation by paying the Booking Fee through any of the payment methods available.
The Booking Fee is Rs.2000
You could click on ‘Cancel my Booking' tab on HyLiv Website or the App.
Alternatively, you can also speak to our customer care executive reachable at +9144 4991 9593 Please note that in case of cancellation, the booking fee shall be forfeited.
Once the reservation is cancelled by the customer, the bed is re-assigned for sale.
SECURITY DEPOSIT @ HYLIVHow much is the security deposit at HyLiv?
The Security Deposit equals the rent amount of 3 months, at the chosen HyLiv community.
HyLiv uses branded electronics and valuable furniture, whose unfortunate damage could be recovered from the Security Deposit appropriately.
The Security Deposit should be paid prior to the check-in date.
A HyLiver could choose from Net banking, UPI transfers, NEFT, Paytm and Gpay.
It will be refunded within ‘7 Working Days’ from the date of check- out.
Deposit refund is processed to the resident bank account only by NEFT or cheque.
In case of outstanding monthly rent, electricity bills, other charges or any physical damages to the assets provided, the Security Deposit could not be refunded.
Deductions will equal
Rent Outstanding (in case of any due) + Repairs & Maintenance Charges (in case of any room damages).
LOCK-IN PERIOD @ HYLIVWhat is the Lock-in Period for HyLiv communities?
The Lock-in Period is 3 months, across the HyLiv communities.
The Lock-in Period begins from the Day 1 of check-in.
If the tenant moves-out of the property before the Lock-in Period is completed, early vacation charges would apply and one month’s rent will be deducted from the Security Deposit.
RENT @ HYLIVWhen is the rent due?
The rent is due by every 1st of the calendar month. Late payment charges of Rs.500 shall apply, if the rent is not paid until the 5th of every calendar month.
As a HyLiver, you could choose from Net banking, UPI transfers, NEFT, Paytm and Gpay, for hassle-free digital payments.
The details of Rent Amount and its Break-up can be found in the “My Dues and Payment section” in the App and the HyLiv website.
The rent includes, Residential rent for the room + Service charges + GST on service charges (if applicable) + Maintenance, Housekeeping & WiFi charges
Electricity is charged on the actuals, based on the bill incurred. In case of shared accommodation, the entire amount is divided between all the residents of the room/ community.
You can reach out to our customer care executive on call at +9144 4991 9593
CHECK-IN @ HYLIVWhen do I have to check-in?
You can check-in between 9:30 AM – 8.00 PM. Check-in can be done subject to
1. Completion of KYC
2. 100% payment of your security deposit
3. The first month’s rent
Though you don’t require any physical documents at the time of check-in, KYC has to be completed beforehand. Non-completion of KYC details shall be treated as illegal stay.
KYC & RENTAL AGREEMENT @ HYLIVWhat does KYC verification refer to, at HyLiv?
KYC verification refers to individual identity verification with government authorities, and address verification by visit to the permanent address.
You will receive the rental agreement upon payment of the security deposit and first month’s rent
In such a rare case, you can speak to our customer care executive on-call at +9144 4991 9593
NOTICE PERIOD @ HYLIV COMMUNITIESIs there a Notice to vacate?
A 1-month Notice in prior is mandatory
You could raise a notice in written with a mail to firstname.lastname@example.org
Yes, you could. Within 15 days from the date of your check-out Notice, you are allowed to cancel your notice, subject to availability
Yes, you could. Postponing your move-out date would be subject to availability.
You will be levied a charge of one month rent as deduction from the Security Deposit.